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MS 3: Staff Care and Support: Combatting burnout and vicarious traumatization for GBV staff in the time of COVID.
Effective GBV programming depends on putting together a dedicated staff who have specialized knowledge, skills and attitudes. Working with GBV survivors can be particularly stressful and it is common for staff to experience everyday stress, cumulative stress, burnout, and critical incident stress. Vicarious/secondary trauma, typically a cumulative process that builds over time after prolonged exposure to other people’s suffering, is also a risk and may contribute to a deterioration of staff morale and increased turnover in the GBV staff.

In this minimum standard, it is recommended that GBV coordinators and managers should be aware of their staff’s stress levels, and establish routine mechanisms for acknowledging and supporting staff safety and well-being. Over time, without appropriate support and supervision, GBV staff may begin to feel overwhelmed and tired, and may even feel hopeless and helpless. After the unprecedented past months managing the COVID-19 crisis and the “shadow pandemic” of Intimate Partner Violence, many GBV actors are feeing the strain.

Dec 8, 2020 04:00 PM in Amman

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